Functional Fitness Equipment - Easy Returns, Hassle-Free Fitness Journey!
Hello Fitness Fam,
We believe in the power of commitment, but we also understand that sometimes things don't go as planned in your fitness journey. No worries, we've got your back with our straightforward return and refund policy. Here's how we roll:
Easy Returns Within 30 Days:
If you decide to part ways with your purchase for any reason within 30 days of receiving it, no sweat! Just shoot us an email at sales@functionalfitnessequip.com with your order number, and we'll guide you through the return process.
Return Shipping Costs:
You, as the fitness maestro, will be responsible for covering the return shipping costs. We're here to spot you on the workout; the return label and shipment are on you.
Like-New Returns:
Your returned items need to hit the gym in "Like New" condition. In plain speak, they should show no visual signs of wear, and all original packaging and accessories should join the workout. Once your gear is back in our warehouse, we'll inspect it and send you an email notification confirming your return payment.
Faulty, Damaged, or Oops Product:
Received a faulty, damaged, or outright wrong product? Snap some pics and send them our way within 48 hours of delivery. We'll jump in and make it right for you.
No Exchanges, Just Returns:
Looking to switch up your workout routine? Exchanges aren't in our fitness plan. However, if the product is unused, in top shape, and "Like New," you've got 30 days to return it.
Cancellations Flex:
Changed your mind before the product hits the road? Email or call us pronto, and a full refund is coming your way. If it's already on its way, no worries. Our 30-day return and refund policy will guide us.
Missing in Action (MIA) Products:
If your order is playing hide and seek, give us a shout. We'll track it down and make it right for you.
Refund Processing Time:
The backstage work can take up to 15 days from the time your item is back in our warehouse and passes inspection. Cancellations? Same deal. Refunds will find their way back to you using the original method.
Keeping the Conversation Flowing:
Need to chat fitness, ask questions, or get updates? Reach out to sales@functionalfitnessequip.com or dial +1 833-415-3345. Keep the convo going by mentioning your order number and the deets.
Final Rep Wisdom:
This is your fitness journey, and we're here to keep it hassle-free. Returns and refunds are just pit stops on the road to your goals.
Stay Strong, Functional Fitness Equipment Team